Customer Reviews

Customer Reviews

We pride ourselves on our high standard of customer service.

But don't just take our word for it, read our customer reviews below.

Matt P
Great service and after care.. brought two cars from Nelson and would definitely buy another car from him.

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Ford Focus - 2013
Jade Laurence
I love my new car. A big thank you !

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Fiat 500 - 2010
Martin Chalk
We are pleased with our purchase, this is our 2nd car we have purchased from Nelson. Very polite, and accommodating to both myself and my wife . Thank you for explaining everything properly to us.

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BMW 520 - 2012
Lauren J
Came down to have a browse and was approached by sales guy, who made me more than welcome and sorted everything out for me, I would recomend to anyone looking to buy a used car to take a look.

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Citroen C4 - 2015
Jamie Selby
Very helpful and polite. Excellent customer service we are very happy customers.

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Kia Picanto - 2016
Sarah Myles
Website clear and easy to use. All very professional. All friendly and informative. We have driven for 2.5 hours to collect this car and found the the whole experience easy and stress free. Would recommend.

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Jeep Patriot - 2012
Gemma Hennsey
So helpful and friendly!
Such a smooth process
Thank you for your help!

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Ford Focus - 2013
Simon P
First time using smaller dealership and very impressed.10/10 service all round.

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Vw Polo - 2013
Mark Woodward
Fantastic service from start to finish, and process was very simple. Happy to recommend to anyone wanting to buy a car quickly and with no hassle!

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Vauxhall Astra - 2009
Great motors, great service, great prices, exactly what you need when you're looking to buy a car.

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BMW 120D - 2010
M Van Popering
Thank you Nelson for the great service I'm very impressed with you're expertise and knowledge. I'm very happy with my car.

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Smart forTwo - 2008
Mel Harris
Brilliant, everything explained and made easy. Free warranty, no extra charges! : )

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BMW X1 - 2010
Vicki McKeon
Really helpful, not pushy in the slightest , helped us find our new family car with no problems and a smile throughout, thank you!

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Vauxhall Zafira - 2013
P Vince
Great salesman and made my experience of buying a car very smooth. Will highly recommend.

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Volkswagen Golf - 2010
Mark Atkins
Had a positive experience today thanks.

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Ford Fiesta - 2008
L Crawley
Very helpful and looked after myself and my dad made us feel very comfortable and welcome. He was very friendly great customer service and well mannered!

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Mercedes C200 - 2011
Zoe Murphy
Warm and welcoming. Gave great info and helped with any quires.

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Mini Countryman - 2012
John wright
Steve was fantastic, very easy and fast process in purchasing a new car.
Highly recommended.

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Nissan Juke - 2012
S Rogers
Friendly and helpful, and he was explaining all the information about the car.

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Citroen C3 - 2010
S Luck
A company that clearly cares about its reputation and customer service. Nelson was nothing but helpful during my purchase and I would recommend them to anyone. Decent cars at decent prices.

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Peugeot 107 - 2013
B Heymus
Brilliant and helpful. Couldn't do enough to help.

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Volvo XC60 - 2011
Nathan Scott
Very helpful to get a perfect car for us going in great detail about the whole process and experience of buying one.

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Vauxhall Astra - 2010
Martin Purdon
The guys were really friendly, knew what they were talking about and we felt he genuinely wanted to help us, very happy with our visit! Would recommend and come back for another car in the future.

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Peugeot 208 - 2013
Kim Evans
Very helpful, felt honest, decent experience.

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BMW 120i - 2008

Sarah Chapman
Lovely to deal with, he made the whole process from test drive to purchase very easy. Thank you.

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Peugeot 207 - 2009
Jerome Lewis
Although initially disappointed with an issue reserving a car. Nelson helped to source and purchase a similar one. Very polite and professional.

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Range Rover - 2007
Ian Harris
Quick and helpful but not willing to offer a deal. Good car though!

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Jaguar XJ - 2007
Chris Bogdan
Great experience, such a good choice of cars at really good prices. Managed to get a good p/x value for my old car too!

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Land Rover - 2007
V Russell
No pressure put on us. Good guide and advice. Couldn't fault his knowledge on the job. Will recommend to friends and family.

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Mini Cooper - 2008
Alex Thomas
Friendly and informative.

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Audi A4 - 2008
Rick Manning
Very helpful and friendly . Went out of his way for me to test drive a couple cars to ensure I was making right choice . Excellent service.

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Vauxhall Corsa - 2010
Nigel Hilton
Very professional in his dealing with me. I felt comfortable and welcome throughout my time. Explained everything thoroughly, giving me lots of time to consider all my options. Thank you.

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Toyota Yaris - 2009
P Allen
Very helpful and not at all pushy. Not what I expected, Great service, thank you.

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Vw Polo - 2008
Naomi Walker
Outstanding, so lovely and helpful, would personally recommend him to anyone!

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BMW 118i - 2007
Rosie Rowlands
Very good service. Love the car and will definitely come back.

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Honda Jazz - 2007
Paul Warnes
Bought my first car, ford fiesta, really friendly really kind wasn't pushy and answered all my questions and was honest.

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Ford Fiesta - 2008
Lydia Wilson
Really nice and friendly, not what I was expecting in a good way.
Looked after me very well, love my car!

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Audi A3 - 2005
D Shaw
Excellent service,courteous and very polite salesman.
Thank you 4 your honesty.

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Peugeot 207 - 2008
Sarah Loake
Excellent service - very patient and helpful. Great value too.

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Fiat 500 - 2009
Rafal Ganowicz
Honest and nice to deal with.

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BMW 320i - 2006
J Dwight
Very helpful with trade in of my car. Making buying another car simple Thanks

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Citroen C3 2009
Nick Kerridge
Great friendly service - would use again.

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Vauxhall Astra 2010
D Jerome
Extremely happy with service.
I knew the car I wanted after finding it online, I took it for a test drive on the Tuesday and it was ready for collection on the Saturday. I couldn't of asked for an easier buying experience.

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Ford Focus 2008
Tina Zhane
Very warm, patient and helpful. Thank you for your help.

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Audi A3 2.0 TDI 2008
Justin Mathias
No problems and very happy with service - thank you

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Suzuki swift 2007
R Davy
The customer service in particular was great, they are a decent company and I didn't encounter any problems with the car or dealership. I purchased the car in December 2017

Verified Purchase -
Mazda 2 TS - 2010
Colin Michaels
The Bmw I bought was very clean and excellently described and the price wasn't bad either.

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BMW 1 series 118D 2006
James Mace
Great service, sincere guy. Not only put me on the right track, but also gave me valuable advise. Am very happy with my BMW. Thanks

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BMW 1 series 116i 2009
Jane Neils
I knew the car I wanted after finding it online, I took it for a test drive on the Thursday and it was ready for collection on the Monday. I couldn't of asked for an easier buying experience. Thank you.

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Citroen C1 2008
H Scott
I would definitely recommend this company. The car was clean and in great condition and I have had no issues with it at all. The dealers were helpful and very friendly and the car was a very good price.

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Jaguar X Type 2005
Margret Mills
Very easy way to buy my new car, made everything step of the sale very simple. The car is excellent, exactly what I was looking.

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Mazda 6 2.0 - 2007
K Williams
Extremely happy. Fast and efficient. Everything was perfect. I had no problems at all.

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Jeep Patriot 2007
Jason Maddison
All good so far

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Vauxhall Corsa 2008
Chris Cleeton
Very friendly, Nelson who sold the car to me was very nice and did a good job with selling the car to me. Great customer service. A+ business

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Alfa Romeo Mito 2010

J Davies
Understood our budget and helped us stay within our budget.
He was very patient! Thank you.

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Ford Mondeo 2010
S Hudson
Very friendly person...Nice attitude. ..very helpful...
He made the whole process a breeze. Cheers!

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Renault Clio 2011

Tom Bruce
Fantastic service. Happy on leaving.

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Vw Golf MK6 2009
Matt Adams
Very helpful and knowledgeable and not pushy, as was not looking to purchase on the day, I went back to purchase my new car. With no hidden costs!
A excellent company!

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Vauxhall Corsa 2011
Julie jones
Very informative and happy to answer any questions openly.

: ) Quick and easy process !

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Volkswagen Polo 1.4 2011
J Thomas
Very satisfied
The whole experience far exceeded my expectations. We were given a lot of help and assistance in choosing our new car.

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Mercedes C220 CDI - 2009
Stella Giuseppe
Great customer service
I didn't know what I wanted and he patiently went through their portfolio with me. Overall I was very happy with the service and I have found a beautiful car. Thanks again

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Fiat Punto 2010
Ben Layton
Have just purchased a car from Country Cars very good service and very helpful they gave me a free repair cover plan with AA warranty. (NO extra charges for anything) I will recommend to family and friends!

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Audi A3 2012
P Turner
Stress free, reassuring car purchase

I was very impressed by the service provided by Nelson at Country Cars the whole way through the process from the initial test drive through to the purchase of my car. At no time did I feel pressured to make the purchase and all my questions were answered clearly and reassuringly. Nelson put himself out to be available for me to collect my car when it suited me, later in the evening and I would highly recommend purchasing a car from him as his attention to detail was very impressive. Thank you.

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Ford Fiesta 2009
Caitlin Woods
Bought my first car from here. Very helpful and informative. Not pushy, gives great advice and a lovely friendly welcome. Love my little car!

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Fiat 500 2008
T Singleton
Just like to say we bought a Mini Cooper S recently from this garage & the treatment we got was second to non very helpful.We had a small problem with the car but was sorted without question. Would I use this garage again yes without a doubt just like to thank Nelson & his team for there customer service.

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Mini Cooper S 2007
Chris Heavens
Just great.
Great professional service and good advice, I can't recommend them enough.
Thank you

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Ford Fiesta 2011
Joseph A
5 star salesperson
Very good experience. Hassle free. Good explanation of all equipment the car had. Nelson is a 5* star salesperson and you can tell he knows what he is talking about.

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BMW 118D 2011
Jason P
Highly recommended
I bought a car from this dealer that had been obtained as a part exchange. From the start, the dealer could not have been more helpful. Provided excellent customer service and was very easy to deal with. Dealer promised to fix any problems I experienced with the car and was true to his word when he arranged for the wheels to be properly balanced and aligned at no extra cost to me. I would definitely buy from this dealer again.  

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Hyundai Accent 2005
Justin Bell
Great experience of this type of car sales business. Excellent range of vehicles, at realistic prices. Helpful and welcoming!

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Jaguar XF 2008
David Thomas
Definitely recommend for people looking for a new car.

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MGF 2004
Donna Marie B
What a lovely experience
I have just brought a wonderful little blue smart car, and I can't recommend this car dealership enough. Tracy was lovely and took her time with me and didn't try to mug me off with tech. Anyone looking to buy from these guys do, you won't regret it.

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Smart ForTwo
Lillie Watson
Great customer service. Found the car I was after. Could not have asked for a more helpful person.

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Audi A4 Cabriolet 2008
Sarah Frayling
Helpful and non pushy sales!

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Vauxhall Astra 2010
Simon Wright
4 Star! Great customer service! Very friendly and helpful.

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Vauxhall Corsa 2008
Allan Kitt
Excellent service from start of the process and will be recommending to my family and friends to use the this dealership.

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Ford Fiesta 2007
Karl Ingram
Nice dealership with a good range of cars, They're local to me so I just popped in and browsed the forecourt, they let me test drive a few cars and I was able to find what I wanted.

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Mini Cooper 2005
Kate Harmsworth
Very helpful and friendly service, no pressure selling. Very happy with my car defiantly recommend.

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Chev Aveo 2009
Simon Johnson
DISAPPOINTED Quick and helpful but not willing to offer a deal. Good car though!

Reply from Country Cars : FIAT 500 - Our cars are very competitive in the local market. We work a little different to other car dealers by giving the best price from the start on both the car you are buying and your part exchange. (Your part exchange, you expected retail money!)
Jacob Mills
A very good service - everything was straightforward and there was no pressure to make a purchase.

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Audi A3 2011
Chris Loane
Greeted with a hand shake and a warm smile from Nelson - very professional and welcoming!
we sure found the right car and agreement for us.

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Gary H
Second time we have bought a car from Country Cars and had awesome service both times! Definitely recommend to friends and would return in the future, thank you!

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Fiat 500
Chloe Cambray
Excellent Service - Will be honest and was worried when first walked in as wanted to be left alone but our consultant was helpful and friendly without being at all pushy
they came across as friendly and helpful. Thanks 5 star!

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Vauxhall Corsa
Julie Mitchell
We purchased a car today, we were met by Nelson who was really helpful and he gave us all the information's we needed, answered all the questions we had. We grabbed a great deal, would recommend the car sales shop and Nelson for a stress free process.

Verified Purchase - BMW 1 series
Tracy C.
Great service in every way -
Superb service and genuine friendly advice. Great quality car! I love my car!!! Would highly recommend. A*****

Verified Purchase - Mini Cooper
Jason P
Would recomend to anyone really friendly great service.

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Collin P.
Excellent Service -
We were met by Tracy who was great and didn't mess us around, found a few cars which met all our needs and helped us through all the details. In and out in a few hours! Would very much recommend!

Verified Purchase - Merc B class
John J
Great freindly salesman very informal would highly recommend.

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Gary Miller -
Great service -
I would highly recommend using Country Cars, great service, genuine owner and was made to feel valued as a customer. All work promised was completed and feel I have purchased a good car at a good price. Thank you .

Verified Purchase-
Ford Focus
Keir Standing -
Very helpful & great value for money,
Bought a Volkswagen polo from Country Cars Sussex. Brilliant first time car for myself, everything in great condition. Very good value for money. Dealer was also a great help. Highly recommend!

Verified Purchase
Michael M.
I was very happy with my dealings with country cars.i found them to be very pleasant and helpful..i was very happy with the car that i purchased .i found them to be very genuine and honest people to deal with.especially nelson.knows his stuff.

Verified Purchase -
Volvo V50